Terms & Conditions

Welcome to Home Tax Defense

These terms govern your use of our website and services. By using Home Tax Defense, you agree to these terms. We've tried to keep this straightforward and readable.

What We Do

Home Tax Defense provides tools and guidance to help Texas homeowners prepare property tax protest packets. We help you document your property's condition and organize evidence for your protest.

Important: We are not a law firm and do not provide legal advice. We provide information and tools to help you navigate the property tax protest process on your own.

Your Account

When you create an account, you're responsible for keeping your login credentials secure. You're also responsible for all activity that happens under your account. If you think someone else has accessed your account, let us know right away.

You must be at least 18 years old to use our services.

Account Deletion & Data Retention

You can delete your account at any time from your account settings. When you delete your account, we retain your data for up to 30 days. This allows you to recover your account if you change your mind, and helps us improve our services through internal analysis.

Your data is never sold. We don't share your information with third parties unless you explicitly request it (for example, requesting a contractor estimate). We use retained data solely for service improvement and internal analytics. After 30 days, your account and all associated data are permanently deleted from our systems.

If you need your data deleted immediately without the 30-day retention period, contact us at support@hometaxdefense.com and we'll process your request promptly.

Your Property Information

You own the information and photos you upload to Home Tax Defense. We use this information solely to provide our services to you. We never sell your data. Your property information stays private unless you choose to share it—for example, by requesting a contractor estimate.

You're responsible for the accuracy of the information you provide. Make sure your property details and photos accurately represent your property's condition.

No Guarantees on Results

While we help you build a strong protest packet, we can't guarantee any specific outcome. Property tax decisions are made by your local appraisal district or appraisal review board, not by us. Many factors affect whether a protest succeeds.

Acceptable Use

Use our service for its intended purpose: preparing legitimate property tax protests for properties you own or are authorized to represent. Don't use our service to:

• Submit false or misleading information
• Access accounts that don't belong to you
• Interfere with or disrupt our services
• Violate any laws or regulations

Payments and Refunds

Some features of Home Tax Defense may require payment. Prices will be clearly displayed before you're charged. If you're not satisfied with a paid service, contact us within 30 days and we'll work with you to make it right.

Service Availability

We do our best to keep Home Tax Defense running smoothly, but we can't promise 100% uptime. We may need to temporarily take the service offline for maintenance or updates. We're not liable for any inconvenience caused by downtime.

Limitation of Liability

Home Tax Defense provides tools and information to assist with your property tax protest. We're not responsible for decisions made by appraisal districts, errors in public property records, or the outcome of your protest.

Our total liability to you for any claims arising from your use of our service is limited to the amount you've paid us in the past 12 months.

Changes to These Terms

We may update these terms from time to time. If we make significant changes, we'll notify you through the service or by email. Your continued use of Home Tax Defense after changes take effect means you accept the new terms.

Governing Law

These terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Texas.

Contact Us

Questions about these terms? Reach out to us at support@hometaxdefense.com.